When Product Language Alienates Users
Users often create and evolve their own language for your product. Ignoring it can cost you or generate more revenue. Ignore it at your peril.
The New Product Debt You're Ignoring
It’s called cultural debt and it can be a product killer and at the very least, have you missing revenue opportunities.
Returning to UX Research
SaaS and other digital product companies have axed or reduced their UX research teams. They’ll pay dearly for that. Here’s how to up your UX research game again.
The Paradox of Technology Abundance
It seems like a tsunami of technologies coming at us. Could there be more than we can possibly use?
Messaging Apps & Geopolitics
Messaging apps are playing an increasingly important role in geopolitics. A look at why and their future.
The Digital Age & Indigenous Peoples
How indigenous cultures around the world are finding innovative uses of social media to educate and inform the public and themselves.
The Rise Of Anti-Tech Movements
While not all are anti-technology, there are an increasing number of movements pushing back against the impacts on culture that technology is having.
Algorithms and Counter-Culture
Algorithms have become an active participant in society. A counter-culture is evolving to mess with them, trying to alter their influence.
Byte-Sized Beliefs: Memes as Social Mirror
Memes may seem simple, they are anything but. They play a key role in our digital societies and cultures.
Multicultural Perceptions of Artificial Intelligence
Cultures around the world see Artificial Intelligence in different, often surprising ways. I explore.